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Mac & PC Doctors is a registered NDIS provider of products and services

Mac & PC Doctors is a registered NDIS provider of assistive technology products and services.


“Mac and PC Doctors have been a fantastic provider for my NDIS participant. They have been very fast with purchasing the product and have an excellent understanding of the NDIS and portal bookings, they are very professional. I highly recommend them and will be sharing their email throughout my company for Support Coordinators to be able to access for their NDIS participants.” A, support coordinator

“I was referred to Mac & Doctors, which is an registered NDIS provider for assistive technology, to acquire an Apple Ipad and the communication app Proloquo2Go on behalf of my hearing-impaired brother. I liaised with Lin Rodrigo who was very professional, knowledgeable and helpful with guiding us through this process. Overall, I would highly recommend the services of Mac & PC Doctors to any NDIS participants seeking to obtain accessibility and assistive technology services.” C, brother of participant

Assistive Technology in an NDIS plan

There are two areas in a participant’s plan where they may have funding for assistive technology. The NDIA classifies assistive technology into 4 levels of complexity.  See this link for more information https://www.ndis.gov.au/participants/at/your-at-needs

Level 1 and 2 assistive technology

Low cost and low risk items (which the NDIS categorises as Level 1) do not need an assessment to be completed and submitted. Participants with this type of funding can and buy it themselves if they are self managed or through a registered provider if they are agency managed. This funding is claimed under Daily Adaptive Equipment (03_131_0103_1_1) line item under a participant’s CORE budget (Consumables support category).

Levels 3 and 4 assistive technology

Equipment categorised as Levels 3 or 4 requires an assessment to be completed, typically by an occupational therapist or speech pathologist. Once the assessment has been submitted along with a quote, an NDIS planner will determine whether it is a reasonable and necessary support for the participant. This funding is claimed under a participant’s CAPITAL budget (Assistive Technology support category). We are happy to provide quotes for submission either before or after a plan has been started.

Training in using assistive technology

We also offer group or individual training in how to set up and use your technology to achieve your goals.  You may benefit from training in using features such as speech-to-text and text-to-speech to support communication, using reminders and notifications to support memory, using planning apps to support organisational skills, using specific apps for work or hobbies. This funding is claimed under a participant’s CAPACITY BUILDING budget (Increased Social and Community Participation support category).

Contact us

Contact us on (07) 3892 2227 or by emailing accessibility@macandpcdoctors.com.au to request a service booking, a quote or more information.